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Train Staff – Retain Staff..!

It is now common knowledge that due to Brexit and the pandemic, recruiting for the hospitality industry has hit an unprecedented all-time low. This once thriving industry has been taken to the brink of collapse but despite all the obstacles it faces, is now fighting back and looking stronger than ever.

When it comes to recruitment, unfortunately we do not have a fairy godmother with magic wand in hand coming to our rescue, so what can we do to overcome this so that businesses do not have to reduce their opening hours or worst still, close their doors for the final time?

Here at Ho.Re.Ca., we understand only too well that if you can’t recruit then the next best option is to retain the staff you already have by looking after them, which includes training, because staff who are well trained and motivated are more likely to stay in-post giving their loyalty and support, than those that struggle and haven’t got a clue what they are supposed to do!

Experience has shown us that the most practical and beneficial way of training restaurant employees, is the time-tested hands-on method, basically a ‘show and tell’ for the trainee, which helps to promote immediate rewards and can highlight where further instruction or training is needed.

From fast food to fine dining, our restaurant training programs involve interactive processes to teach employees how to do tasks, and with over 20 years’ experience in the hospitality industry, we can help with all aspects of staff training covering the related subjects of orientation and development including:

  • Upselling & Cross-selling
  • Serving Techniques
  • Table Setting
  • Wine Pairing

With the UK Government launching a new hospitality strategy [click here]* and offering advice [click here]* and Ho.Re.Ca. The Hospitality Experts here to help too, you have all the help you need to train and retain your staff so contact us today on 01484 483034 or email us at info@hthes.co.uk.

Links provided by BigHospitality and the UK Government

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