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A Lifeline for the Hospitality Industry

The Chancellor, Rishi Sunak, announced in today’s budget that there will be another boost for the troubled hospitality industry, due to open later than other industries, as he unveiled a new ‘restart grant’ from April to help businesses reopen with grants up to £18,000, dependent on size of premises.

It is hoped that the fund will help the hospitality sector bounce back from the pandemic however, there is still the sad possibility that many businesses will not be able to reopen when the country eventually eases its way out of lockdown, even with the assistance of this grant.



Other Budget points:

  • A call for the current VAT cut to 5% for meals and soft drinks to be extended; expanded to include alcoholic drinks.restaurant
  • Furlough extended until September 2021.
  • New government loans from £25,000 to £10 million.
  • £3,000 assistance to hire an apprentice.
  • Corporation tax increased to 25% from 2023 with other tax not being raised until 2026.
  • Business rate holiday for the 2021-22 financial year but only until June, with a reduced rate after that for the rest of the financial year.

UK Hospitality Chief Executive Kate Nicholls said:

‘An extension of the 5 % VAT rate was absolutely crucial for hospitality businesses.

Confirmation that the Government will provide support for a full year will bring peace of mind to the sector…’

‘Proper Preparation Prevents Poor Performance’ – Charlie Batch

Even though it will be later in the year before we will be given the green light to open our doors, this is not the time to sit back and wait, this is the time to start preparing in earnest, to get your staff ready, motivated, enthusiastic and what better way is there than training your staff?

As we all know, good customer service is an art, and those who do it well are flawless, gained with years of experience, having attention to detail, good timing, and the ability to read the vibes at a table to what guests may or may not want. Sadly, good customer service does not come so easy to everyone, which unfortunately can have a detrimental impact on the success or failure of a business; something we don’t want to happen now!

Here at Ho.Re.Ca. The Hospitality Experts we can help as we have training courses* that are practical, informative, and include the all-important role plays, covering services like ‘Upselling and Cross-selling’, ‘Table Setting’ and ‘Service’ which will help a business ‘stand out’ and ‘give you the edge’ over other businesses vying for those all-important customers.

We can also help with specialist hospitality recruitment, and consultancy. Our team of hospitality experts provide you with a comprehensive and straightforward service that is uniquely tailored to your business.

We are here to help so for more information, please call us on 01484 483034/07482014894 or alternatively visit our website www.hthes.co.uk.

*Discount currently available for ‘front of house’ training, to assist with re-opening when restrictions are lifted.

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